Shipping & Delivery

SERVICE STANDARDS

HUB, Inc. aims for the highest quality of service on hublpc.com. Please contact us regarding any concerns about your shopping experience.

SHIPPING & DELIVERIES

HUB, Inc. can ship to most addresses in the United States (excluding P.O. Boxes).*
Orders placed on hublpc.com before 11am CST Monday-Friday will be processed for delivery that day. Orders placed after 11am CST Monday-Friday will be processed the following business day. Orders placed on Saturday and Sunday will be processed and shipped out on Monday.**

HUB, Inc. offers Standard Shipping on all merchandise purchased on hublpc.com with typical delivery within 4-7 business days. Expedited shipping may be available. Please contact our Missouri distribution center at 636.305.7149 to inquire about additional shipping options.

* Please contact us about international shipping.
** Some exceptions include holidays and product availability.

Return Policy

HUB, Inc. exists to satisfy our customers. Unless otherwise specified, all purchases through our website may be exchanged or refunded within twenty (20) days from the original purchase date when accompanied by a HUB. Inc. Return Merchandise Authorization (RMA) notice.

All shipping costs for returns and/or exchanges are the customer’s responsibility and must be shipped back to HUB, Inc. accompanied by an RMA letter. Returned and/or exchanged products may be subject to a restocking fee.

Exchanges may be permitted within thirty (30) days of purchase. Any item returned for a refund or exchange must be unused, unaltered in its original condition, and in the original packaging with all warranty cards (if applicable), booklets, and/or tags intact.

RETURN REQUIREMENTS

  • Returned products must be new and unused
  • All tags, stickers, and/or protective coverings must be intact
  • Products must not be altered, or tampered with in any way
  • Returns must be made by the original purchaser
  • All returns must be accompanied by a printed copy of an RMA

Special orders of any kind, completed layaways, and/or custom/special orders are not eligible for returns or exchanges.

© 2023 HUB, Inc.
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